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Dubai, AE

Date:  Nov 13, 2021
Job ID:  3632

Solution Architect

Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). With a team of over 3,300 employees, located all around the globe, we realized sales of 770.01 million euro in 2020. 


We are looking for a Solution Architect to join our Middle East Presales team.  

As a Solution Architect you will be an expert in delivering our valued visual experience with simplicity and ease-of-use. You are responsible to support the sales organisation and the partners/customers with expert know-how on the Barco video wall and control room management suite through training, demonstration and technical expertise. You will support the conversations throughout the customer journey and focus your efforts on sales colleagues and customers involved in control room and operator environments but will also be leveraged into other areas depending on business priorities (Clickshare, Healthcare, Entertainment ...). 
Key responsibilities

•    As a Solution Architect, you support the sales teams with answers to technical and commercial "specialist" questions. You are the go-to person for specific questions related to product specs, use and performance. 
•    You interface regularly with the business development managers or accompany them on customer visits to understand the customer/partner needs
•    You translate customer requirements towards a technical solution leveraging your product expertise. You are able to propose and communicate the solution to the customer.
•    You assist the sales team in preparing technical proposals for international tenders.
•    You are able to provide product presentations and trainings to our customers, partners and consultants.
•    You support the sales teams in trade-shows, product demos, shoot-outs & the sales process by taking ownership of the best practice in setup.
•    You collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams - you actively follow-up critical deployments and issues ensuring the right priorities are set.
•    You work on multiple customer accounts simultaneously and in an international environment. 
We are looking for a colleague who...

•    Has a Master's degree in Engineering or equivalent.
•    Has 3-5 years' experience in a similar job / role.
•    Is based in Dubai or willing to relocate
•    Has a commercial mind-set and is a problem solver
•    Has a customer first mentality (both for internal as external customers). 
•    Has excellent presentation and communications skills (oral & written). You are able to bring a message in a very clear and understandable way 
•    Has affinity with technical aspects of a product range and are willing to learn
•    Has a deep understanding of how the product works, what the value proposition of the product is to the customers and how the product is used
•    Is a real team player and you are good at interacting with sales, service and product management
•    Performs multiple assignments on schedule.
•    Is flexible - willing to travel extensively
•    Communicates fluently in English - other languages are a major asset (Arabic).