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Location: 

Duluth, GA, US

Date:  Jul 20, 2021
Job ID:  2520

Sales Operations Manager

Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). With a team of over 3,300 employees, located all around the globe, we realized sales of 770.01 million euro in 2020. 

SUMMARY:

The Sales Operations Manager is a high value-add business partner to the Americas sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes and sales tools. As a Sales Operations manager you will make sure sales teams are running as efficiently and productively as possible. The Sales Operations Manager is responsible for the processes, tools and technologies that support the different sales teams. You are considered the owner of our CRM system and the CPQ quotation tool.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

  • Implements enabling technologies, including CRM and CPQ, to field sales teams. Facilitates the transition from current CRM(SAP) to new CRM (Salesforce), including developing transition plan and implementing best practices.

 

  • Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works with sales management to optimize the effectiveness of the company’s technology investments.

 

  • Analyzes usage and performance metrics data and leverage it to effectively help management develop regional coaching strategies and develop the execution plans.

 

  • Coordinates CRM training delivery to sales, sales management, and sales support personnel; develops and executes new sales onboarding program

 

  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement

 

  • Develops product and process knowledge across Barco’s divisions via successful completion of required training, utilize this knowledge to understand sales motions, customer journey go-to market strategy and management of sales funnels & trends.

 

  • Supports the quotation process to ensure pricing levels provided to channel partners are accurate and tracked using established practices. Ensure that information is readily available to our Customer Care Coordinators for order processing & verification of contract pricing.
  • Supports sales funnel management by tracking key performance metrics; defines and delivers techniques to improve funnel performance for sales management

 

  • Supports the consistent implementation of company initiatives as needed

 

  • Builds peer support and strong internal-company relationships with other key management personnel.

 

  • Provides content for executive presentations, as necessary.

 

  • Other duties may be assigned.

 

  • Consistently ensure that business is conducted with integrity at all times consistent with Barco values.

EXPERIENCE:

 

  • Minimum of 5 years in a sales operations or similar capacity

 

  • Demonstrated experience implementing sales tools (CRM, CPQ,…), funnel management, sales onboarding and problem solving skills

 

  • Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact

 

  • Advanced Excel skills

 

  • Ability to work effectively in a hybrid environment with local and remote teams

 

Barco is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

 

If you need reasonable accommodation for any part of the application process at Barco, please contact our HR department at hramericas@barco.com Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss reasonable accommodation.

 

Equal Opportunity Employer: Veteran / Disability


Nearest Major Market: Atlanta