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Kortrijk, BE

Date:  Sep 23, 2022
Job ID:  5721

Sales Support

Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). Our solutions make a visible impact, allowing people to enjoy compelling entertainment experiences; to foster knowledge sharing and smart decision-making in organizations and to help hospitals provide their patients with the best possible healthcare. Headquartered in Kortrijk (Belgium), Barco realized sales of 804 million euro in 2021 and has a global team of 3,000+ employees, whose passion for technology is captured in +500 granted patents.

As a Sales Coordinator, you will be responsible for the order acquisition and fulfilment process, pre-sales support activities and related administration.
Your responsibilities:
You represent the customer in the Barco internal organization, and translate its requirements (on deliverables and timings) into tangible process parameters:
• follow-up on shipment & delivery of goods
• correct and timely invoicing
• communicating, organizing and proper follow up of contractual required documents like COO, L/C’s, Bank guarantees,…
You will be the main liaison between our external sales team & customers and different internal departments.
• Together with the credit control department, you follow-up on accounts receivable and if necessary you take the necessary actions to solve payment issues
• You inform colleagues in case extra services are sold
• You are in close contact with different departments (service, warehousing, traffic, planning, project management) in order to solve customer requests
You perform pre-sales activities such as
• credit check with finance
• availability check with supply chain
Our expectations:
• Bachelor’s Degree or equivalent through experience.
• 5 years of experience in sales or customer service environment
• You can work independently and have the necessary maturity, skills and commercial feeling to communicate with customers and other (internal) stakeholders.
• You have excellent organization skills supported by a good technical basis and product knowledge.
• Excellent computer proficiency including the “Microsoft Office package” and ERP systems.
• Fluent in English and Dutch; knowledge of other languages is an important asset.
• Supportive attitude to the sales team, to assist in the acquisition and maintenance of new and existing customers.


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