Customer Service Engineer

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Customer Support/Service
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1801293 Requisition #
Barco, a global technology company, designs and develops networked visualization products for the Entertainment, Enterprise and Healthcare markets. Barco has its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and APAC. Barco (NYSE Euronext Brussels: BAR) is active in more than 90 countries with 3,500 employees worldwide. For more information on Barco, please visit our website at www.barco.com

As a Barco associate, you will be part of high performing teams that compete with integrity to deliver results to our customers, our shareholders and to each other. Barco offers a challenging workplace full of the most gifted and innovative professionals in the visualization industry, who are responsible for bringing technologically advanced products to life. We seek individuals with talent and the passion to grow in a culture built on vision, innovation and the competitive spirit. We compete with integrity; we strive to outperform the competition through our focus on the customer, our trust in each other and by providing the environment for individual opportunity and growth.


We are currently hiring for a Field Service Engineer. 

  • Provide installation and support services to customers; solve moderately complex mechanical or electronic problems involved in the operation of products.
  • Troubleshoot and test equipment and system components to determine cause and remedy for malfunctions
  • Resolve technical issues, maintain published standards and execute system testing for full and complete acceptance.
  • Perform emergency on-site repairs.
  • Supervise onsite installation team including technicians and subcontractors
  • Provide product and system training to customers, partners, and co-workers.
  • Apply advanced knowledge of system planning, design and testing (network, hardware and/or software applications) through consultation with management, customers and partners. 


The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Technical Degree preferred 
  • Ability to follow layout drawings and manufacturer specifications
  • Ability to use hand and power tools in a variety of conditions and positions
  • Possess discipline and integrity to work independently
Barco, Inc. supports all policy and practices related to (but not limited to), federal and local employment regulations such as follows: EEO, AAP, ADA, OSHA, C-TPAT and E-Verify. We promote a drug-free work environment, along with an open door policy of communication. All of our practices support global diversity and inclusion in the workplace.

We offer a competitive compensation package that includes a menu of benefits to help promote wellness for you and/or your family.

VISIT www.barco.com TO APPLY FOR THIS POSITION and refer to job number 1801293. Only those applicants who meet the minimum skills/qualifications in this posting will be considered. Successful candidates must be able to provide proof of legal authorization to work in the United States.

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