Functional Analyst - Front End solutions

📁
IT
📅
1900918 Requisition #
 

Function
 

Within the business domain(s) Lead-To-Order and Call-To-Serve, for all relevant applications and solutions, the Functional Analyst:

 
  • creates detailed functional designs that provide solutions for the common understanding of the business problem at stake
  • configures solutions for the required specifications made and prioritized by Business Domain Architects and possibly the Cluster Lead.
  • provides support to the technical designers and developers in implementing the solution.
  • participates in tests and training (in collaboration with Business Process Engineers) and ensures a qualitative handover to both the service organization and to business key users.
 
Key Responsibilities
  • Create the functional analysis and design for projects and changes in collaboration with the Business Domain Architects.
  • Ensure functional specifications are formal agreed upfront.
  • Deliver specified configurations and tests on time, in scope and in budget
  • Support the creation of (or create - when explicitly requested to do so for a given demand) the technical design in collaboration with the technical architect and/or technical designer.
  • Support Cluster Lead, Business Domain Architect or project/release manager in defining the project charter, in providing estimates for the planning and work breakdown structure and in assessing project changes (effort and impact).
  • Support education and training key users, providing the project documentation and supporting the handover of the project/change to the deployment, operations and support organization
  • Create system and integration test cases and test plan (in collaboration with the team leader/project manager) and depending on the role within the projects or release execute system and integration tests and/or actively follow-up the execution of the system and integration tests by business users and/or supporting the Service Engineers in executing these test cases.
  • Support the business in creating and executing the user acceptance testing.
  • Provide and participate in 3rd line support in his/her areas of responsibility.
Investigate problems in search for the root cause and the solution(s) within his/her areas of responsibility (problem management).

We are looking for a new colleague who

  • Has a Bachelor or Master degree in computer science, applied economics, informatics or equivalent combination of education and working experience
  • Proven track record of 3-5 years (hands-on) experience in implementations and roll-outs in a similar multinational business
  • Initial understanding of Project Management methodologies and principles (e.g. Prince2 or PMBOK)
  • Has deep knowledge of Front-end applications in the respective domains
  • Understand business processes across the whole domain and related systems engineering concepts
Competencies:
 
  • Ability to work with cross-functional teams and interact with different levels in the organization
  • Strong analytical skills
  • Very good verbal and written communication including technical writing skills

 

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