Solution Architect ClickShare UK

Customer Support/Service
1901411 Requisition #


We are looking for a Solution Architect to join our Design Build Solutions team. 

As a Solution Architect you will be an expert in delivering our valued ClickShare experience with simplicity and ease-of-use. You are responsible to support the sales organization and the partners/customers with expert know-how on the Barco ClickShare product line through training, demo’ and technical expertise that support the conversations throughout the customer journey. As a liaison between Sales, Service and Product Management, you also collect key customers and user insights and feed them back to the product base.

Key responsibilities
  • As a Solution Architect, you support the sales teams with answers to technical and commercial “specialist” questions. You are the go-to person for specific questions related to product specs, use and performance.
  • You support the sales teams in trade-shows, product demos, shoot-outs & the sales process by taking ownership of the best practice in setup of the ClickShare solution.
  • You are able to provide product presentations and trainings to our customers, partners and consultants.
  • You translate customer requirements towards a technical solution leveraging your product expertise and IT (security) domain knowledge
  • You assist the sales team in preparing technical proposals for international tenders.
  • You help customers plan and understand the best ways to utilize and integrate the Clickshare Solution within their network and IT infrastructure.
  • You collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams – you actively follow-up critical deployments and issues ensuring the right priorities are set.
  • You proactively support and communicate towards customers and partners with the adequate level of information on new products or product updates.
  • You work on multiple customer accounts simultaneously and in an international environment. 

  • Has a Master’s degree in Engineering or equivalent.
  • Has 3-5 years’ experience in a similar job / role.
  • Has a customer first mentality (both for internal as external customers).
  • Has experience with corporate deployments and networks preferably within an IT organization – understands the language of IT and network security
  • Has excellent presentation and communications skills (oral & written). You are able to bring a message in a very clear and understandable way
  • Has affinity with technical aspects of a product range and are willing to learn
  • Has a commercial mind-set and is a problem solver
  • Has a deep understanding of how the product works, what the value proposition of the product is to the customers and how the product is used
  • Is a real team player and you are good at interacting with sales, service and product management
  • Performs multiple assignments on schedule.
  • If flexible - willing to travel when required
  • Located in southern part of United Kingdom, operating from home or Bracknell office.
  • Communicates fluently in English – other languages are an asset.

Our offer

  • A permanent contract
  • A competitive salary package with extra-legal benefits such as a company car, health and group insurance, meal vouchers, bonus system, …
  • The opportunity to work for an international market leader where innovation really matters.
  • Internal training in our Barco University
  • A modern and state of the art working environment
  • A challenging technical role combined with people management


Previous Job Searches

Activity Feed

Job shares through Barco
Someone applied to the Software Development Engineer (Young graduates) position. About an hour ago
Someone applied to the Spontaneous application position. 2 hours ago
Someone applied to the ICT Service Engineer position. 2 hours ago
Someone applied to the Spontaneous application position. 3 hours ago
Someone applied to the Technical Business Development Manager Control Rooms UK position. 4 hours ago