Technology Services Specialist

📁
Customer Support/Service
📅
1900872 Requisition #
Thanks for your interest in the Technology Services Specialist position. Unfortunately this position has been closed but you can search our 116 open jobs by clicking here.

We are looking for a new colleague who has

  • Associates degree in IT or Electronics and/or equivalent training
  • 2-3 years of experience as technical services support.
  • Familiarity and/or demonstrated comfort level using call center and ERP tools
  • Electronics experience a plus
  • Final escalation point with responsibility for resolution
  • Ability to write knowledge base articles (a plus)
  • Experience in troubleshooting proprietary systems with limited documentation.
  • Exceptional customer relation skills with reliable judgment and problem-solving skills.
  • Excellent project management skills and ability to get things done
  • Ability to multi-task with exceptional attention to detail
  • Ability and motivation to take initiative as an advocate of our customers to others.
  • Ability to clearly communicate actions necessary and influence a broad spectrum of stakeholders on behalf of the customer.
  • Excellent interpersonal skills and able to work with many different teams and cultures.
  • Self-starter with pride of ownership
  • Capability to handle medium to high levels of stress and retain resilience.
  • An ability to produce quality deliverables
  • Expert level computer skills (Operating Systems) and demonstrated comfort level dealing with computer and other hardware (i.e., servers, switches, etc)
  • Basic knowledge of IP and experience with local area networks (e.g., set up and configuration)
  • Barco, Inc. supports all policy and practices related to (but not limited to), federal and local employment regulations such as follows: EEO, AAP, ADA, OSHA, ITAR, CT-PAT and E-Verify. We promote a drug free work environment, along with and an open door policy of communication. All of our practices support global diversity and inclusion in the workplace.
 Our offer
 

We offer a competitive compensation package that includes a menu of benefits to help promote wellness for you and/or your family.

 Are you excited to dive into a new challenge?  

VISIT http://www.barco.com/en/Jobs TO APPLY FOR THIS POSITION and refer to job number 1900872. Only those applicants who meet the minimum skills/qualifications in this posting will be considered. Successful candidates must be able to provide proof of legal authorization to work in the United States.

 

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