IT Technical Architect

Digital Workplace & Collaboration Architect
We are looking for an experienced Digital Workplace & Collaboration Architect to join our Infrastructure & Operations team. In this role, you'll play a crucial part in shaping and supporting the company’s digital workplace and mobile first environment, focusing on Office 365, Intune, and identity management systems. You will work at the Kortrijk HQ and collaborate closely with the enterprise architecture team, driving innovation, efficiency, and growth through technology solutions.

Role and Responsibilities:
Join the Infrastructure & Operations team responsible for managing and supporting Digital Workplace and Collaboration tools, including:

• Office 365 (Email, MS Teams, OneDrive, SharePoint)
• Intune (software deployment, Autopatch, mobile devices (iOS, Android), Windows 10/11 PC, and Cloud PC management)
• Entra ID and on-prem AD management

Main Accountabilities:

Translate enterprise architecture roadmap into specific technological domain architecture and roadmap  

• work with Enterprise Architecture team to align on cross-domain architecture 
• identify and document opportunities (build the business case) where new technological capabilities can improve efficiency and/or enable growth of the company 
• define, plan and manage projects, to be realized within agreed budget, timing and according to agreed scope 
• define and design, plan and manage the integration or disentanglement process of the IT landscape in case of an acquisition or divestment 
• manage RFP process: define, negotiate and control quality of the services delivered 

Work with the team to determine priorities and prepare agreement on mid-term planning 

• prepare financial planning, translating strategy into projects and investments 
• ensure adequate and smooth uptake of the support organization (documentation, operational procedures)  

Handle issues escalated by the support organization according to operating level agreements 

• ensure that technological design evolves to eliminate structural and repetitive problems that have been identified. 

Technological Skills - Must Have:

• Microsoft Office 365, Defender, Intune, Windows 365 Cloud PC, Entra ID, Microsoft AD
• Windows client OS, Linux/Windows server basics

Technological Skills - Nice to Have:

• Microsoft Azure CAF, Sentinel, Networking (LAN/WAN), Windows server management

Education:

• Master's in Computer Science or Engineering (or equivalent)

Experience:

• 5+ years relevant experience

Competencies:

• Decision-making with incomplete info, strong communication, project management, critical thinking, and collaboration in a global setting.