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Karlsruhe, DE

Date:  Sep 20, 2021
Job ID:  626

Inside Sales Coordinator

Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). With a team of over 3,300 employees, located all around the globe, we realized sales of 770.01 million euro in 2020. 

The Inside Sales Coordinator plays an important role in supporting the Sales & Channel team achieving their goals. He or she plays an active role, qualifies and follows up leads, contacts sales managers pro-actively, uses the lead manager and CRM system actively to update information, is in relationship with the main customers, solves matters via service, product management, and supply chain. The goals are to have high levels of customer satisfaction (internal and external) and ultimately be a strong contributor to the achievement of the department and company sales volume goals.
Key Responsibilities
The Inside Sales Coordinator represents and supports the sales organization in a pro-active and re-active way, with the following tasks:


  • Responsible for the initial qualification of leads, by exploring the lead in contacting the customer timely after the customer enquiry (both web enquiry as phone enquiry). 
  • Responsible for the lead assignment to the sales manager, business development manager, partners, distributors and resellers and follow-up of the leads assigned. 
  • Responsible for the active usage of the CRM tools (sales leads, project follow-up, update customer data…) 
  • Responsible finding internal solutions by involving product management, service, supply chain, finance. 
  • Responsible for the external phone support in the region. 
  • Proactive support for projects initiated by the channel/sales team to gain more appointments/leads.



We are looking for a new colleague who


  • Has a Bachelor’s degree or equivalent through experience;
  • Has ideally experience in a sales or customer service environment - however, motivated graduates are also welcome to apply!
  • Communicates fluently (written and spoken) in German and English. Any other European language is considered as an important plus;
  • Can work independently and has the necessary maturity, skills and commercial feeling to communicate with customers and other (internal) stakeholders;
  • Has excellent organization skills, supported by good product knowledge;
  • Has a strong supportive attitude and willingness to help sales management and regional sales managers to reach their goals;
  • Shows a commercial ‘can-do’ attitude, assisting in the acquisition and maintenance of new and existing customers; 
  • Demonstrates a strong problem solving attitude, to take ownership of problems and find internally solutions, to make active proposals of solutions to the sales manager;
  • Has a creative mindset to help sales managers brainstorm in solutions;
  • Has an excellent computer proficiency including the “Microsoft Office package”. Knowledge of lead management follow up systems and/or SAP CRM is an asset;
  • Shows a strong commitment to the company and is able to work in a team and sales driven environment.