Quote Desk Manager
Kortrijk, BE
The role serves as a liaison between customers, sales teams, partners, the order desk, and other internal departments. Its purpose is to support sales teams in creating accurate, timely, and competitive quotes that meet company standards and client expectations. Strong attention to detail, responsiveness, and excellent communication skills are essential.
Key Responsibilities
- Review Product Requirements: Analyze product specifications and collaborate with the pre-sales team to ensure accurate submissions.
- Maintain Records: Manage pricing and quote records within CRM and other systems.
- Manage Partner Price Books: Actively update, distribute, and analyze partner price books.
- Develop Key Solutions: Understand quote/tender requirements and develop the most effective strategy and solution for bid submissions.
- Coordinate with Stakeholders: Analyze tenders, align internal efforts, communicate with suppliers, and negotiate terms.
- Examine Proposals: Review proposals for cost efficiency and assess potential risks.
- Strategize Presentation Development: Create compelling correspondence and presentations for tender submissions, ensuring compliance.
- Evaluate Bids and Contracts: Analyze bids and contracts for pricing, quality, and technical specifications.
- Monitor Submissions: Ensure bids are accurately completed and meet tender requirements.
- Prepare Reports: Deliver detailed reports and analyses on bid and contract costs.
- Maintain Visibility: Create and maintain reports on ongoing business by region, partner, etc.
- Highlight Competitive Advantages: Incorporate Barco’s differentiators into templates and bids, including product specifications, clinical workflow benefits, regulatory compliance (FDA, MDR), QA Web, legal aspects, and more.
- Support Sales Campaigns: Assist the sales team with commercial and promotional initiatives.
Candidate Profile
We are looking for someone with:
- Experience: Working across sales teams, negotiating contracts, bid writing, assisting with bid templates, and project coordination.
- Excellent Writing Skills: Strong grammar and punctuation knowledge.
- Strong Communication Skills: Both oral and written.
- Organizational Skills: Ability to manage tight deadlines, coordinate tasks effectively, and contribute to complex decision-making.
- Industry Familiarity: Experience with diagnostic imaging end users and partners, B2B environments, and direct interaction with end users.
- Stakeholder Interaction: Comfortable engaging with physicians and business executives in complex sales processes.
- Business Acumen: Skilled in presentation development and delivery, with solid technical knowledge.
- CRM Expertise: Familiarity with CRM systems is required.
- Technical Skills: Strong working knowledge of Microsoft Office (Excel, PowerPoint, Word).
Additional Information
Work Location: On-site, 5 days per week, with occasional home office flexibility (to be agreed upon).
Cross-Functional Collaboration: Ability to work across Sales, Marketing, R&D, Regulatory, Legal, Supply Chain, Service, and more.