Web Operations Specialist
Noida, IN
Join our Global Web team as a Web Operations Specialist, where you'll manage web content in Adobe Experience Manager (AEM) and drive operational excellence across website-related processes. You’ll manage content in AEM, support translation workflows, and help shape the user experience for thousands of daily website visitors.
Key responsibilities
- Manage and publish web content in AEM based on stakeholder briefs.
- Oversee the web translation process: push translations, validate quotes, agency alignment.
- Run and optimize other website-related workflows.
- Collaborate closely with HQ and global stakeholders to ensure consistency and quality.
- Create and maintain dashboards using Salesforce, Adobe Analytics, and ServiceNow to support data-driven decisions.
- Design interactive forms using Outgrow, 123forms, … to boost user engagement.
- Suggest UX improvements and layout optimizations.
- Optimize web pages in collaboration with the SEO/GEO specialist and content teams to improve discoverability and lead conversion.
- Manage extranet registration workflows in Salesforce, aligned with sales teams.
Your profile
- Minimum 3 years of experience in Web content management, Adobe Experience Manager or similar.
- Strong drive for efficiency and consistency.
- Customer-centric mindset for internal and external customers.
- Proactive, independent, and positive attitude.
- Excellent communication skills and a strong team player.
- Eye for detail and commitment to quality.
- Affinity with websites: UX, basic HTML/CSS, responsive design, etc.
- Curiosity & eager to learn, and adapt in a dynamic digital environment.