Senior Repair Specialist

As a Senior Repair Specialist, the candidate will be responsible for diagnosing and repairing all kinds of products in the Barco healthcare portfolio.

Responsibilities and Main activities:

• Delivery customer services at all times with strong engagement 
• Ensure all works orders within the SLA agreement
• In the first period, support the Service Manager with the transfer project and ensure that it will be completed by the due date.
• Maintain the stock control records of goods and spares parts
• Following and executing trouble shooting using hand tools and precision measuring and testing instruments.  
• Reporting and administration of the carried out operations and activities, via SAP/ Salesforce
• Work safely complying with procedures and keep system and surrounding floor space clean and free from obstructions
• Contribute to workflow improvement, planning and scheduling activities.
• Provide training and assistance to other colleagues (other service centers/help desk team..), when required

POSITION REQUIREMENTS:

Formal Education & Certification

• High School diploma or equivalent, and 3 years work experience in related field.

Knowledge & Experience

• Self-motivated and directed.
• Keen attention to detail.
• Analytical and problem-solving abilities.
• Good English communication skills, both oral and written.
• Understanding of the organization’s goals and objectives.
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Strong customer-service orientation.
• Experience in repairing and reworking of electronic boards
• Natural propensity for precision manual work gained through experience in the electronics sector
• Ability to diagnose and to perform failure analysis
• Understanding schematic drawings to identify faulty components, and  troubleshoot systems
• Willing to do some occasional travel